Process Management: Applying Process Mapping to Analyze and Improve Your Operation

Code: 2190

3 days

List Tuition : $2,345.00 USD

Course Overview

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In this course, you will learn about the tools used to successfully implement business improvements including process mapping techniques, documentation of standard operating procedures (SOPs), and value-added vs. nonvalue-added activity analysis.

  • Senior and midlevel managers responsible for process mapping and process quality improvement
  • Industrial engineers
  • IT analysts
  • Design specialists
  • VPs of manufacturing
  • Process management improvement opportunities
  • Manage bottlenecks to enhance workflow and productivity
  • Determine if non-value added operations should be outsourced
  • Use process management to know where excess levels of inventories can be reduced or eliminated
  • Achieve more realistic and effective scheduling based on process lead-time data
  • How each process relates to the whole operation

1. Critical success factors for process management improvement projects

2. Business process elements

3. Typical business processes

4. Measuring and controlling performance

5. Using project management techniques to improve processes

6. Process mapping: collecting the data

7. Analyzing the data and identifying desired improvements

8. Why standard operating procedures (SOPs) are important

9. Cultural and organizational issues and barriers

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