Communicating for Clarity

Code: 8947

1 day

List Tuition : $595.00 USD

Course Overview

    Download PDF 

Communication is one of the most important factors influencing the success of organizations and individuals. Communication errors and misunderstandings can result in lost opportunities, lost productivity and worst of all, lost customers. This course combines concepts developed through research with a prime model and key tools that give you the skills you need to communicate more clearly. The solution is not more communication, but clearer communication.

You will focus on the following competencies:

  • Creating a clear and engaging message
  • Encouraging clear communication from others

Those who want to become more effective communicators by ensuring that the message they send is the message that is received

  • Develop messages that have appeal
  • Identify your own personal needs and customize your message to ensure you get what you need from the communication
  • Identify the personal needs of others and customize the communication to ensure you get what they need from the communication
  • Structure messages to enable others to engage in the communication and take appropriate action
  • Use a variety of question types to explore the opinions and insights of others
  • Use specific communication techniques to demonstrate understanding and interest and to guide the communication
  • Listen more effectively

1. Introduction

  • Determining personal and program objectives
  • Considering your experience with clear communication

2. Clearly, This is Communication

  • More than Words
  • Model for Clear Communication
  • Facts, Episodes, and Feelings and Long-Term Memory
  • Facts, Episodes, and Feelings and Clarity
  • Using Facts, Episodes, and Feelings

3. Enabling Clarity

  • Personal Needs
  • Creating Clarity with KUBA
  • KUBA: Considering Others
  • KUBA and You
  • Personal Needs and KUBA

4. Communication Skills

  • Communication Factors
  • Questioning Skills
  • Encouragers and Discouragers
  • Listening and Responding
  • Listening Quiz

5. Where Enablers and Skills Meet

  • Practice Makes Perfect
  • Case Study
  • My Commitment to Clarity

Prework for this course should be completed one week in advance and brought to class.

Request a Discounted Quote

Bring Training to You

Request schedule for this course

Request a Quote for this Class

We provide government and government contractor discounts, please request a quote


total option: 7

08/07/2020 - 08/07/2020

Request a quote

Virtual Training

09/18/2020 - 09/18/2020

Request a quote

Virtual Training

10/07/2020 - 10/07/2020

Request a quote

Virtual Training

10/23/2020 - 10/23/2020

Request a quote

Virtual Training

11/06/2020 - 11/06/2020

Request a quote

Virtual Training

11/20/2020 - 11/20/2020

Request a quote

Virtual Training

12/11/2020 - 12/11/2020

Request a quote

Virtual Training

Hotel and Travel can be included on your quote.
For immediate response, you can call 1-855-515-2170 or we will provide a quote within 4 business hours. Travel must be booked 14 days before training for rate to apply.

Learn How to Become a Managed Learning Member

Request a Quote

Thank you for requesting a quote, we will be in touch shortly with a quote. If you need immediate assistance, please call 855-515-2170.

Request Other Date

Request date or location you need

Don’t see the date or location you need? Contact us and let us know, we are adding dates and locations daily.